![]() Posts that do not fit into flair categories will promptly be removed at moderator discretion. 99% of all threads should get auto tagged automagically. You are doing a major service to yourself and our community. This helps our sub stay streamlined and quickly searchable for other on target threads. If your post manages to slip by the auto flair feature, please take a second and do so on your own. Rule 5 - Automoderator is currently reporting in and standing by. Rule 4 - Harassment, posts that are not constructive, and/or thread spamming will be removed and a ban may be issued. A ban may follow depending on the severity. Rule 3 - Absolutely zero tolerance for foul or aggressive language. If you have an urgent matter, please open a help desk ticket! Our inboxes are always full and we most definitely will not be able to get in touch with you right away. All time is donated by the team after regular work hours. They do not work in this subreddit full time. They are marked by an orange SteelSeries flair. Rule 2 - Some of the mods of this sub are SteelSeries representatives. All RMA related tickets will be auto removed by AutoModerator. All support matters will be handled directly through your ticket and our ticket system. If your help ticket was recently resolved and you feel it is not resolved, please create a "follow-up" ticket where we can further discuss your case. Threads relating to support will be closed with discussion continuing in your ticket at the SteelSeries Support Center. All Support related threads must have a customer support ticket either currently open or recently resolved. Rule 1 - This sub is not a dedicated support channel and it is not designed to be such. Sub Categories and Filters AUDIO KEYBOARD MOUSE CONTROLLER MOUSEPAD SOFTWARE Posting Rules ![]() National Holidays and are closed for business accordingly. ![]() We hope you enjoy your stay and find this sub to be a friendly and helpful community. Prior to posting any help related concerns, please be sure that you have an open ticket, through SteelSeries Support, with our customer support team. Stay awhile and listen! Please review the quick links and rules we have listed below. ![]() For more information, please click here.STEELSERIES SHOP OPEN A SUPPORT TICKET VIEW OUR FAQ STEELSERIES ENGINE DOWNLOAD TECH BLOG Winning is Everything Analog headsets will use the native Windows audio drivers, meaning that they will use Windows Sonic for surround sound audio. * Arctis 1 and Arctis 3 headsets will not have access to DTS. Windows 10 users may also wish to check out our Early Access audio software called Sonar, available within SteelSeries GG. Tempest 3D is on by default, but you can check the option at Settings > Sound > Audio Output > Enable 3D Audio How Can I Access My GG GUID Will inactive apps in GG effect performance even though I don’t use them How can I see my device’s firmware version in GG Where can I find, app settings, version and my SteelSeries Account How can I update Windows Pointer Settings in GG Where is Cloud Sync in GG What happens when I opt-in for early software.Any headset that works on these systems can access Tempest 3D Playstation 5 users have access to Tempest 3D Spatial Audio.To enable on Xbox, go to Settings > All settings > Display & sound > Audio output > Headset format.If you are experiencing a high pitched noise on your headset, please try disabling the side tone, or adjusting the dial (7P models) to around 50 and see if the issue persists. Photo shown above is for Arctis Pro Wireless headset. To enable on Windows 10, right click the audio icon in the taskbar, and go to Spatial Sound > Windows Sonic The adjustment of the sidetone for the Arctis headsets is done inside SteelSeries Engine software on a PC/Mac.Any headset that works on these systems can access Windows Sonic. Windows 10 and Xbox users have access to Windows Sonic spatial sound options.Engine gear library for editing things like illumination, keyboard macros, or. Yes! Depending on what system you are playing on, you may already have access to other surround sound and spatial sound options! SteelSeries GG helps create better connections with your gear, your people. Please make sure to follow any prompts for "Additional Software" for access to DTS:X. To access DTS:X on these headsets, you must enable it from within SteelSeries Engine. ![]() The following Arctis models come with DTS:X provided through SteelSeries Engine on Windows: For more information on DTS:X, check out our blog post here. DTS Headphone:X technology takes a game’s audio from objects or multichannel streams, and re-creates them so it no longer is simply basic stereo, but a world of immersive 3D audio all around you. ![]()
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